Privacy Policy
Effective Date: 1/1/2025
Last Updated: 5/1/2026
Welcome to Kubby. We value your trust and are committed to protecting your privacy. This policy describes how we handle your information when you use our services, including discovery, shopping, order fulfillment at home or local Spaces, and other features provided through the Kubby platform.
1. Information We Collect
We collect information to provide and improve your experience on Kubby. The information we collect may include:
Account Information: Name, email address, phone number, and profile details
Activity Information: Orders, preferences, saved items, usage patterns
Order & Delivery Information: Purchase and fulfillment details
Device & Technical Data: IP address, device type, general location (when permitted)
Business & Store Information: Store profiles, offerings, engagement metrics
Some information may be collected automatically or with your permission when using connected services.
2. Legal Basis for Processing (Applicable to EEA, UK, Ireland, Malta)
We process personal data under applicable laws based on:
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Your consent
3. How We Use Your Information
We use your information to:
Contact you regarding your account or activity
Operate and maintain the Kubby platform
Manage orders and deliveries
Recommend relevant products, locations, or deals
Facilitate interactions at local Spaces
Improve functionality and user experience
Maintain safety and platform integrity
We only use your information for legitimate business purposes and according to your settings.
4. When We Share Information
We do not sell your personal information.
We may share limited data in the following cases:
With Local Spaces: Only what is necessary to complete fulfillment or interaction
With Service Providers: Trusted partners under confidentiality obligations
With Your Consent: When required for specific features
For Legal Reasons: Compliance with law or protection of users/platform
Third-Party Providers: To support platform functionality
5. U.S. Privacy Rights (California and Other States)
If you are a U.S. resident, you may have the right to:
Request access to your personal data
Request deletion of your data
Opt out of the sale or sharing of personal information
Receive equal service regardless of exercising rights
Kubby does not sell personal information as defined under applicable law.
Requests can be submitted to: legal@kubby.io
6. International Privacy Rights
Depending on your location (including the United Kingdom, European Economic Area, Canada, Australia, New Zealand, Singapore, Hong Kong, Malta, Ireland, and South Africa), you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time
You may exercise these rights by contacting: legal@kubby.io
7. Cross-Border Data Transfers
Your information may be transferred and processed in countries outside your place of residence, including the United States.
Where required, Kubby implements appropriate safeguards, including:
Contractual protections
Secure infrastructure and data handling practices
8. Data Retention
We retain personal data only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Retention periods vary depending on the type of data and use.
9. Your Choices & Controls
You have control over your experience:
Update or delete your account information
Manage permissions and connected services
Opt out of communications
Request access or deletion of your data
10. Data Protection
We use reasonable security measures, including encryption and access controls, to protect your information. While no system is completely secure, we continuously improve our safeguards.
11. Online & Local (Spaces)
Kubby partners with online and local stores (“Spaces”) to provide marketplace and fulfillment services.
Spaces receive only the minimum necessary data and are expected to comply with Kubby’s standards.
12. Children’s Privacy
Kubby is not intended for individuals under 18. We do not knowingly collect data from children.
13. International Use
By using Kubby, you acknowledge that your data may be transferred and processed in jurisdictions where Kubby operates.
14. Changes to This Policy
We may update this policy periodically. Continued use of Kubby after updates constitutes acceptance of the revised policy.
15. Contact Us
Email: legal@kubby.io
